Frequently Asked Questions
Everything you need to know about our medical-grade skincare and ordering process.
Are Advanced Dermatology products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and designed to be hypoallergenic. However, we recommend performing a patch test on a small area of skin before full application, especially when using high-potency ingredients like Retinol or Vitamin C.
How long does it take to see visible results?
While some users notice an immediate glow, clinical results typically appear after 4 to 6 weeks of consistent use, which aligns with the natural skin cell turnover cycle.
What is your return policy if a product doesn't work for me?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product—even if used—within 30 days for a full refund, excluding shipping costs.
Do you test your skincare products on animals?
Absolutely not. Advanced Dermatology is committed to ethical beauty; all our products are 100% cruelty-free and never tested on animals.
How can I track my order?
Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. We are working on expanding our reach to more countries soon.